U-Log - Ufone 4G


Get your calls & SMS log statements using Ufone 4G’s U-Log service

You can now get call detail records for the entire month by simple subscribing to the U-log service.

Subscribe to U-Log service:

To subscribe on your phone, follow these steps:

  • Text SUB to 3232.
  • You will receive confirmation messages from Ufone 4G.
  • Reply with Y to the response received from 3232.
  • You will get a 4-digit password from Ufone 4G.
  • You will receive the detailed logs via text message from Ufone 4G.

Service charges:

Prepaid: Rs. 2.5+tax/week.
Postpaid: Rs. 10+tax/month.

  • What is the U-Log service?
  • The U-log service allows you to have a detailed record of your calls and SMS.
  • How can I subscribe to the service?
  • Text SUB to 3232 to subscribe and then reply with Y to the response received from 3232.
  • How will I get the CDRs?
  • A 4-digit password will be assigned to you each time you send a request.
  • Which phone supports U-monitor service?
  • Any mobile phone can be used to subscribe to this service.
  • Do I need Wi-Fi to use this service?
  • No, Wi-Fi is not required to use this service.
  • If I switch networks, will I still be able to use this service?
  • No, this service can only be used if you are using a Ufone 4G SIM
  • What if I don’t have any balance on my mobile phone?
  • If the balance for the service is unavailable, you will not be able to subscribe to the service.
  • I accidentally got subscribed to the service, how can I unsubscribe it?
  • Text UNSUB to 7171 to unsubscribe.
  • Can I get the records from the previous month?
  • Yes, the call detail records of the last 2 months are available
  • Can I check my friend’s call records?
  • You will only get the records of the number that is subscribed to the service.
  • I was charged for subscription but my service is not working?
  • Call the helpline for a resolution.
  • This service is available for all prepaid & postpaid Ufone customers.
  • The service is accessible on all kinds of handsets.
  • Charges are exclusive of taxes.
  • U-Log is a recursive product.
  • Multiple subscriptions are not allowed.
  • Customer can send SUB to 3232 to subscribe to the product.
Contact Us
  • Helpline (From Ufone): 333
  • Tel: 033-11-333-100
  • Email: customercare@ufone.com
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