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UPaisa

Etisalat Group

  • support micro sd card upto 32gb
  • battery capacity 2000mah
  • plug and play no installation
  • WPS WIFI
  • warranty

Including 60GB
from 1am to 1pm
Including 100GB
from 1am to 1pm
Including 150GB
from 1am to 1pm

FAQs

  • Where can I purchase a Ufone 4G Blaze device from?
    • Please visit your nearest Ufone Service Center, Franchise or Ufone Retailer
  • Where can I use my Ufone 4G Blaze device?
    • Customers will be able to use their Ufone 4G Blaze nationwide across all 4G & 3G enabled areas.
  • What is a Master Number?
    • At time of Sale, customers will be asked to provide their alternate number (customers contact number refered to as “Master Number”). If the master number is Ufone, customers have the additional benefit of being able to subscribe to MBB bundles, check their Usage or check their Ufone MBB number through USSD *3045#. Otherwise, the Master number is also used to communicate exciting offers and important notifications to the customer.
  • Which channels can customers subscribe their Ufone MBB Bundle from?
    • Customers will be able to subscribe their desired bundle by visiting their nearest Ufone Service Center, Ufone Franchise or Ufone Retailer. Alternatively, customers may also subscribe through Upaisa, Easypaisa or Jazzcash Apps.
  • Which number will the customers recharge/subscribe against? Master Number or MBB number?
    • The Master number is the customers alternate number which as mentioned above is used for communicating with customer and by the customer (in case ufone Master number) to subscribe bundles through USSD. Customers will be subscribing bundles and recharging against the MSISDN of the data SIM that is inserted into the Ufone MBB Device when subscribing bundle. The MSISDN is pasted on a label on top of the device box. Customers will visit service center, franchise or retailer etc and ask for the bundle of their choice to be subscribed against this data sim MSISDN.
  • How can customer check their Usage or subscribe bundle if they have a Ufone Master Number?
    • The customer can dial *3045# from their registered Ufone Master Number. A menu will allow the customer to subscribe bundles, check their usage or confirm what their Ufone MBB MSISDN is through the "What is my MBB Number” option, in case the customer forgets.
  • What happens if a customer does a vanilla-recharge (has amount loaded against MBB MSISDN) but does not get a package subscribed
    • The customer will not be able to use data services since the loaded amount will be available as balance. In this instance, if the customer has a Ufone Master number, they may dial the USSD string to subscribe to their desired bucket whereupon, the relevant amount will be deducted and data volume will be provided.
  • What happens when the customer exhausts their allocated volume?
    • They will be unable to use data services and will need to re-subscribe.
  • Can a customer use their Ufone GSM SIM in Ufone MBB to use for data?
    • No
  • Which billing modes are available to the customer with Ufone MBB ?
    • Prepaid
  • What is included in the Ufone 4G Blaze box?
    • 1 x Ufone MBB Device
    • 1 x Battery
    • 1 x Charging Cable (regular micro-usb charging cable)
    • 1 x wall charger
    • 1 x User Manual
    • 1 x Warranty Card
    • 1 x Ufone SIM Card (the device uses a micro-sim)
  • How will the customer connect to the Ufone 4G Blaze Device ?
    • On the back of the Ufone 4G Blaze device is a white pasted label
    • This label mentions:
      • Device IMEI
      • Device Serial Number
      • Device WiFi SSID (this is the WiFi network name and will typically be Ufone followed by a number example: Ufone_12345)
      • WiFi Key – This is the password the user will enter on their smartphone, tablet, laptop etc to connect to the Ufone_12345 WiFi point
      • Device Manager Link: 192.168.1.1
      • Portal Password: This is a password to access the above link (192.168.1.1) which provides access to device settings where user can change the WiFi-Network Name (SSID) or change their WiFi password etc
  • How can the customer change device settings such as WiFi Name or Passowrd ?
    • The user will connect to the device over Wi-Fi or through USB by connecting the USB Cable (available in box) to a laptop or computer
    • The user will open up a browser window on phone or laptop/tablet/computer and navigate to http://192.168.1.1
    • The user will be prompted for a password which is mentioned as the last item on the back of the device
    • The user is now able to access all device settings
  • The customer changed their Wi-Fi password but forgot it and cannot connect to Ufone MBB device, what now ?
    • The customer should turn on their device, take a sharp object such as a pin or needle and insert it into the tiny hole next to the sim-card tray on top of the device. They should keep this pressed for 10 seconds and the device will reset back to factory default settings. The user can now connect to the device using the Wi-Fi Key mentioned on the back of the device.
  • Is there a return-policy with Ufone 4G Blaze ?
    • No. Customers may check their device is functional at time of purchase. The 1 year warranty period will address any software or hardware issues there onwards (if any).
  • Can the customer re-subscribe the same bundle repeatedly ?
    • The customer may re-subscribe the same bundle or any other bundle as many times as they desire. As mentioned above, in case of re-subscription within 30 days, remaining volume will be carried forward
  • How can a customer update/modify their Master Number?
    • Customer can dial the helpline and after undergoing validation checks may modify their number.
What do the 4 different LED’s on the Ufone MBB device indicate?


Sno. Status Description
1
Red Solid/Blinking
Battery low - Please recharge
2
Green Blinking
Battery is being charged
3
Green Solid
Battery level is between 50 - 100%
4
Light off
Device is powered off
Sno. Status Description
1
Blue Solid
Wi-Fi is active
2
Blue blinking
WPS is active
3
Light off
Wi-Fi is off
Sno. Status Description
1
Blue Solid
You have Unread SMS (viewable through device settings manager)
2
Blue blinking
You have new messages or message storage is full
3
Light off
There are no new or unread messages
Sno. Status Description
1
Red
Device not connected to network / sim card issing / no network coverage
2
Green Solid
Device is connected to 3G network
3
Green Blinking
Device is connected to 3G network and data is being transferred
4
Blue Solid
Device is connected to 4G LTE Network
5
Blue blinking
Device is connected to 4G LTE network and data is being transferred

Warranty Claim Process:

  • Ufone 4G Blaze devices come with 1 year warranty from time of sale.
  • Warranty does not cover accidental/water damage or if the device has been opened/repaired by an unauthorized person/repair center.
  • The battery of Ufone MBB (ZTE Model) is also covered by 6-month warranty. Warranty does not extend to other allied accessories such as chargers or charging cable etc.
  • To claim warranty, customers must visit their nearest After Sales service-center.
list of centers with details mentioned below


Sno. POC Name Contact Address
1 Muhammad Khawar 3320595831 Plot#36 Old THQ near Chaaye Khana F-11 markaz Islamabad
Sno. POC Name Contact Address
1 Nadeem Iqbal 3132844255 ZTE office 21-k commercial plaza K-block Model Town Lahore
2 Saqib Azmat 3048425252 Al-Faisal Market Behind Chaman Ice Cream Lahore
Sno. POC Name Contact Address
1 Fareed Khan 3138282817 ZTE office 177/o Block-2 PECHS Karachi
1 Muhammad Abid 3132729911 Shop #54, Gemini Shopping Plaza,Abdullah Haroon Road, Saddar Karachi
Sno. POC Name Contact Address
1 Imdad ullah 3349190282 Shah Jee Electronics Kareem Pura Bazar Peshawar
Sno. POC Name Contact Address
1 Muhammad Imran 3136661455 House # 1 street # 19 X-Block Madina Town Bismillah Chowk Faisalabad
Sno. POC Name Contact Address
1 Furqan 3006451415 AL-Hussain Plaza Near Lepari Hotel Sherawala Bagh Gujranwala
Sno. POC Name Contact Address
1 Tamoor 3005994800 Wali Mobiles and Reparing Center Near hamam wali masjid ghakhar market Muzaffarabad Azad Kashmir
Sno. POC Name Contact Address
1 Abdul Jabar 5824442584 VICKY Mobiles,basment inayat bakers bismalah chowke rawalakot
Sno. POC Name Contact Address
1 Mehmood Khattak 3337947046 MIM Communication Shah Jan Center Naseeb Street Liaqat Bazar Quetta
Sno. POC Name Contact Address
1 Atif 3335999615 3G 4G LTE Solution Ali Town Bus Stop, 46000 Adyala Road Rawalpindi
Sno. POC Name Contact Address
1 Qavi Shaikh Qavi Shaikh Shop #15, Mazanine Floor Rabi Center 2 Oppsite Press Club Hyderabad
Sno. POC Name Contact Address
1 Samuel Nadeem 3003158580 Multi Communication Oddice at Mission Hospital Misstion Road Sukkur
Sno. POC Name Contact Address
1 Rana Bilal 3359635555 Shop #6A Wifi Links Opposite PTCL Exchange Dera Adda Multan

In case there is no service center or collection point in customers area, customer may visit their nearest M&P office. Customers will use code ‘281119’ (ZTE Account) at M&P office to dispatch device to their nearest service center. Customer will not be required pay for courier charges. Customer must ensure that return address and mobile number are mentioned clearly on the package. If device does not fall under warranty (customer dropped device, physically damaged it, device is damaged by water, etc), the vendor will contact the customer and inform them of applicable charges. If customer agrees to charges, device will be fixed and customer will pay the charges via cash-on-delivery.


  • All bundles come with 30 Day validity
  • No Hidden Charges - Package Tariffs are inclusive of all taxes
  • 50% of each bundle volume is usable between 1 AM and 1 PM
  • Upon exhausting allocated data volume, users may re-subscribe their package
  • At time of re-subscription (within 30 days) any remaining/unused volume will be carried forward
  • Subscribers with Ufone Master Number (alternate GSM Number) may dial respective USSD to subscribe their desired bundle
    • Rs 1,999 for 120 GB [Dial *7073# after recharging Rs. 1,999 against your Ufone Blaze MSISDN]
    • Rs. 2,499 for 200 GB [Dial *7074# after recharging Rs. 2,499 against your Ufone Blaze MSISDN]
    • Rs. 2,999 for 300 GB [Dial *7075# after recharging Rs. 2,999 against your Ufone Blaze MSISDN]

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