Support

033-11-333-100    Customercare@ufone.com

Our Offices

Choose from numerous Ufone office locations around the country to stay connected with your favorite cellular provider in Pakistan.

Business Centers Locator

Locate business centers.

Self Service Booth

Ufone redefines customer experience by launching Self Service Booth which is an industry first solution to facilitate its customers.


Franchise Locator

Locate our franchise addresses.

My Ufone

Now connect all your Mobile connections with a single My Ufone Account. Create a Username of your own choice and enjoy full control over all your Mobile connections from a one-window interface.

GPRS / MMS Settings

Configuring your handset is now very easy. Just follow the link below and select your phone model to see simple steps of configuration.


Voice of the Customer

In order to identify your expectations and needs better we would appreciate your feedback on any kind of observation you may have.

IVR & USSD Flows

Prepaid & Postpay IVR & USSD flows detail ...

Port-in to Ufone

Port-in to Ufone hassle-free from your web browser!


Buy New SIM

Now U can choose and book one or more numbers U like from 2,000,000 available numbers and make it your very own.

Retailer Application

Apply online for ufone retailer.

Do It Yourself

Ufone has always been ahead to guide you, get yourself educated with our products and latest configuration settings via interactive videos.


Recharge via PTCL One Smart Shop

Now recharge your prepaid account or pay your Postpay bill easily through self-payment kiosks at PTCL Smart Shops which are conveniently located all over Pakistan so U can make instant payments!

Taxes Applicable on Ufone's Services

Ufone’s cellular mobile services may be subject to Federal and/or provincial and territorial taxes, depending on the location of the customer.

My Ufone App

Redefining Mobile Convenience with the new My Ufone App!

Contact Us

  • Helpline (From Ufone): 333
  • Tel: 033-11-333-100
  • Email: customercare@ufone.com

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