Support

033-11-333-100 / customercare@ufone.com

Our Offices

Choose from numerous Ufone office locations around the country to stay connected with your favorite cellular provider in Pakistan.

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My Ufone

Now connect all your Mobile connections with a single My Ufone Account. Create a Username of your own choice and enjoy full control over all your Mobile connections from a one-window interface.

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Voice Of The Customer

In order to identify your expectations and needs better we would appreciate your feedback on any kind of observation you may have. Thank you for taking the time to share your thoughts with us.

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Recharge via PTCL One Smart Shop

Now recharge your prepaid account or pay your Postpay bill easily through self-payment kiosks at PTCL Smart Shops which are conveniently located all over Pakistan so U can make instant payments!

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IVR & USSD Flows

Prepaid & Postpay IVR & USSD flows detail ...

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Manual GPRS / MMS Settings

Configuring your handset is now very easy. Just follow the link below and select your phone model to see simple steps of configuration.

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Book My Number

Now U can choose and book one or more numbers U like from 2,000,000 available numbers and make it your very own.

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Business Centers Locator

Locate business centers.

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Online Retailer Application

Apply online for ufone retailer.

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Do It Yourself

Ufone has always been ahead to guide you, get yourself educated with our products and latest configuration settings via interactive videos.

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Port-in to Ufone

Port-in to Ufone hassle-free from your web browser!

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My Ufone App

Redefining Mobile Convenience with the new My Ufone App!

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Ufone VTM

Ufone redefines customer experience by launching VTM which is an industry first solution to facilitate its customers.

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Taxes Applicable on Ufone's Services

Ufone’s cellular mobile services may be subject to Federal and/or provincial and territorial taxes, depending on the location of the customer.

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Quick Links

Dear Customer, pursuant to Order of the August Supreme Court, Ufone suspends deducting all previously applicable taxes as well as Service Fees on every prepaid customer on purchase and usage of services including recharge of customer account with immediate effect throughout Pakistan. However, this will not have effect on AJK & GB.
 
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