Pakistani Telecom Company vows to enhance customer experience
Islamabad – September 15, 2021: Pakistani Telecom Company, Ufone has been awarded Next Generation Mobile Services (NGMS) spectrum by Pakistan Telecommunication Authority (PTA) as a result of recently held spectrum auction. The company won the spectrum in a bid to enhance 4G customer experience across the country.
Federal Minister for IT & Telecom, Syed Aminul Haq along with Secretary IT & Telecom, Dr. Muhammad Sohail Rajput, Chairman PTA, Major General Amir Azim Bajwa (Retd.) HI (M), senior officials from the ministry and PTCL Group attended the event. DG Licensing PTA, Brig. Amer Shahzad (Retd.) and President and Group CEO, PTCL & Ufone, Hatem Bamatraf signed the contract.
The company plans to use the spectrum to introduce new innovative products and services and enhance its customer experience by providing high quality internet as well as to expand its existing network to unserved and underserved regions of the country.
Sharing his thoughts on spectrum acquisition, President and Group CEO, PTCL & Ufone, Hatem Bamatraf said: “It is a historic day for Ufone, as we have acquired additional 4G Spectrum in order to fully optimize our mobile data services. This will enable us to further enhance our users’ experience, expand the existing network to serve the unserved areas. Improved data experience will enable a digital transformation in education, health care, agriculture, banking and ecommerce ecosystems to name a few.”
“We appreciate Government of Pakistan for executing the spectrum auction process in a seamless and transparent manner”, he further added.
The additional spectrum will enable Ufone to not only connect Pakistanis living in far flung areas without cellular services but will also enable people in urban centers and towns to enjoy new sets of innovative products and unmatched experience.