U-Monitor
Keep an eye on every call made by your child with U-Monitor.
Stay vigilant and keep updated on every call made by your child with Ufone 4G’s U-Monitor service.
Now track up to 3 mobile numbers of your kids.
Here’s how you can use the service:
Subscribe to the U-monitor service:
To subscribe on your phone, follow these steps:
Text SUB to 6464
You will receive confirmation messages from Ufone 4G
Now add the child’s number following the procedure sent to you in the messages.
You will receive confirmation notification once the number is successfully added.
You can create a whitelist for the child numbers.
Get calls from whitelisted numbers only.
Service charges:
Prepaid: Rs. 5+tax/week.
Postpaid: Rs. 20 +tax/month.
What is the U-monitor service?
The U-monitor service allows you to monitor all incoming calls on the number that you choose to add as your child’s number.
How can I subscribe to the service?
Text SUB to 6464 to subscribe. You will get a response from 6676.
Which phone supports U-monitor service?
Any mobile phone can be used to subscribe to this service.
Do I need Wi-Fi to use this service?
No, Wi-Fi is not required to use this service.
If I switch networks, will I still be able to use this service?
No, this service can only be used if you are using a Ufone 4G SIM
What if I don’t have any balance on my mobile phone?
If the balance for the service is unavailable, you will not be able to subscribe to the service.
I accidentally got subscribed to the service, how can I unsubscribe it?
Text UNSUB to 6464 to unsubscribe. You will get a response from 6676.
How will I know how to use the service?
Text MENU to 6676 to get all the commands.
How many child numbers can I add?
Maximum 3 numbers can be added as the child’s numbers.
How can I create a whitelist?
Text MENU to 6676 and press 2 to add the whitelist.
How many numbers can I add to the whitelist?
Maximum 11 numbers can be added to the whitelist.
I was charged for subscription but my service is not working?
Call the helpline for a resolution.
This service is available for all prepaid & postpaid Ufone customers.
The service is accessible on all kinds of handsets.
Charges are exclusive of taxes.
U-monitor is a recursive product.
Multiple subscriptions are not allowed.
Customer can send SUB to 6464 to subscribe to the product.
The UMonitor service will only be applicable on incoming and outgoing calls of monitored MSISDN.
Only the Monitoring subscribers can remove the monitored subscriber. The monitored subscribers cannot remove themselves if they have given consent to be added to the service.