Dear Customer, to get your Ufone 4G account recharge online, please contact your Bank for activation of E-commerce service against your Debit (ATM) or Credit card.
About this Service
- Ufone 4G's Online Recharge or Bill Payment is a secured payment option that allows you to recharge your Prepaid account or make Postpay Bill payments.
- You can use any Debit or Credit card (powered by Master or VISA) regardless of your card issuing bank to avail the payment option.
- There are no additional charges for charging your account using this facility.
- Please contact your card issuing bank to activate the session for online transactions.
Payment Instructions
- The first page requires you to enter mobile number in the specified format and amount of recharge/bill payment & in case of prepaid, you can also select to buy your desired product from the drop down.
- You will then be redirected to the next page which requires you to enter your card account details i.e. Card Number, Card Holder’s Name, Card Expiry date and CVV2/CVN Code (3-digit code at the back of your Card).
- If your Bank’s card is 3D secured, you will receive an OTP on your registered mobile number from your respective bank, which will be entered on the website to proceed.
- A confirmation pop up will be displayed after your transaction is successful.
For Your Own Safety
- The maximum amount that can be transacted on any Ufone number in one go is PKR 10,000 and the minimum amount that can be transacted is Rs. 90. This is valid for Prepaid and Postpay both.
- Please note that Ufone 4G does not require you to enter any of your Card Account Details on its website and consequentially does not store or maintain your card details to ensure card account information security.
- Please do not in any way whatsoever give your Card Account details to anyone or on any suspicious websites, including any person representing to be a part of Ufone 4G’s workforce, whether on Ufone 4G’s authorized touchpoints (Call Center, Franchise, Retailer, U-online Chat etc.) or otherwise. There is no refund or reversal of your transaction, so please verify the transaction amount before you proceed.
- Please ensure that your power supply and Internet connection remain active through the transaction.
- Ideally, the amount is credited into your account on real time basis, however, if you believe that an amount has been deducted, but the recharge amount has not been credited into your account, please wait for maximum 01 hour and if still not credited, please dial 333 to lodge a complaint.
- You must use your own card to make payment online. In case, payment is made through any counterfeit or stolen credit / debit card Ufone 4G reserves the right to block the service and recover the dues.
Terms & Conditions
