PTML (Ufone) Ethics & Compliance - Ufone 4G

Integrity. Innovation. Inclusion.

At PTML, Ethics and Compliance mean doing business with honesty, fairness, and respect — every day, in every decision we make.

It is about following the law, living our values, and speaking up when something is not right.

Integrity is the foundation of who we are. It shapes how we lead, how we innovate, and how we build trust with everyone who depends on us.

Guided by our values — integrity, customer commitment, agility & innovation, and diversity & inclusion — we believe that true success is not just about what we achieve, but how we achieve it. Acting ethically protects our people, strengthens our reputation, and creates lasting value for our customers, our partners, and our communities.

Every member of the PTML family — whether employee, business partner, or third party — plays a vital role.

By living our values, making ethical choices, and speaking up when needed, we shape a future built on trust, transparency, and excellence.

Code Principles

P&GCEO Message

Speak Up – Report a Breach of Code of Conduct or Ask for Guidance

Remember: If something feels wrong, speak up early. Seeking advice is always better than staying silent.
For any queries or further information, please feel free to reach out to us at compliance@ptclgroup.com

Disclaimer / Note:

The Speak Up Line is not for customer care-related matters. For customer service issues, please contact Customer Care at Helpline (From Ufone): 333 or Tel: 033-11-333-100 & email at customercare@ufone.com

For whistle blow cases, please contact at wb@ptclgroup.com

In case of sexual harassment complaint, you can contact anti.harassment@ptclgroup.com

You can raise a grievance on Meri Awaz portal or email at meriawaz@ptclgroup.com

Contact Us
  • Helpline (From Ufone): 333
  • Tel: 033-11-333-100
  • Email: customercare@ufone.com
Download "Uptcl App" Uptcl App from