Network Selection Procedure

• We recommend handset network selection mode will be automatic
• In case of a network selection issue, manual selection option will be adopted from the user handset
• For economical roaming tariff & preferred operator selection click (i) Prepaid (ii) Postpaid

Voice Dialing Procedure

• All outgoing calls should be dial with “+” or “00” followed by the country code and the destination number. e.g. for Pakistan simply dial +92(city/mobile code) (number)
• For economical roaming tariff & preferred operator selection click (i) Prepaid (ii) Postpaid

Prepaid Data Browsing

•  For prepaid data Roaming Service activation, dial *506# and follow reply based instructions
• In case still browsing failed, check your handset APN setting there should be Ufone.pinternet
• For economical roaming tariff & preferred operator selection click (i) Prepaid

Balance Recharge & Inquiry procedure

• Select your mode of payment and payment location as per your convenience. Click Recharge Guide

After following above mentioned Trouble Shoot & complaints guidelines if still facing any issue during International roaming; you can raise to us by any one of the following options:-

• Contact Ufone Customer IR Helpline +92-333-5100038 while traveling internationally. Outgoing call to Pakistan will be charged as per prevailing tariff
• Email: customercare@ufone.com
• Social Media Official Accounts:

The following handsets would allow U to access their networks:

To talk to our Customer Care Representative

• Call 333 from Ufone number
• 033-11-333-100 from any other number