Consumer Manual

033-11-333-100    Customercare@ufone.com

New SIM Activation

Purchaser/Customer shall provide valid CNIC number or present Original Passport with valid visa/Pakistan Origin Card (POC) or NADRA ID or Proof of Residence (POR) card, whichever is applicable.

Quality of Services

With Ufone, you enjoy a host of value added services and data connectivity with the best network in Pakistan, all at the most reasonable prices.

Prepaid Tariff

Ufone offers lowest SMS and Call Charges. Be yourself, speak your heart out, send sms and share picture messages.


Postpay Tariff

Ufone's prime packages are here to provide solutions for you on the go communication needs. Choose your own from our newest voice, SMS and mobile internet combinations.

Complaints / Feedback

For any queries or complaints, don’t hesitate to contact us: Dial 333 from your Ufone or 033-11-333-100 from any landline.

668 SIM Information System

Keeping your security as a priority, Pakistan Telecom Authority has introduced a system whereby you can find the number of SIMs of each mobile operator registered under your name.

Contact Us

  • Helpline (From Ufone): 333
  • Tel: 033-11-333-100
  • Email: customercare@ufone.com

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