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Ufone launches Sindhi IVR
powerd by ufone www.palzest.com visit and become our part ISLAMABAD: Sep 03,2008 - Ufone, one of Pakistan’s leading telecom companies, has launched Sindhi Interactive Voice Response for its valued Sindhi customers. This is yet another step by Ufone towards customer satisfaction. Now Ufone contact centre offers its valued customers the convenience to speak to a customer service representative in three languages - Urdu, English & Sindhi. Furthermore, Ufone has defined Sindhi skill set agents for its Sindhi customers so that they can also enjoy the pleasure of customer services in their own regional language. Ufone has always introduced innovative services for its valued customers. From Video News to Islamic Portal, Music Station for its young customers to the gaming portal and now Ufone Sindhi regional customers will not only enjoy the absolute new wider network and crystal clear voice but also get in touch with the Sindhi customer care officer for timely accomplishment of their needs. On this occasion, Mr. Naveed Khalid Butt, Chief Officer Customer Operations Ufone, said, “At Ufone, our goal is not only to keep our customers satisfied but also to provide them with innovative new services that keep them ahead of our competition. For us it is not about the size of the market but we care about every Ufone customer in the same special way.” He also said, “The manuscript and vocabulary of Sindhi language has the capacity to incorporate technical innovations which gave Ufone as impetus to start its own Sindhi IVR. A majority of Sindhi customers are alien to English and even Urdu at times and it is hoped that this Sindhi IVR will help overcome this language.”

Ufone notifies all its valued subscribers against replying to or acting upon any call or SMS received which claims to double your balance, win bumper prizes, cash rewards, discount vouchers, or any other surprise gifts. Beware of any SMS which contains a string like '03332597334u2u50' or any call that asks you to give the number on the back of a scratch card as this is fraud and will cause you a loss.
Remember, if you receive any such SMS or calls call 333 from your Ufone immediately.

Attention all Ufone Prepaid and Postpay customers! As per new Government Income Tax (Amendment) Ordinance 2011, withholding tax upon each Prepaid balance recharge and Postpay bill payment has been decreased from 11.5% to 10%. This new tax amendment is applicable from 1st July, 2011.

Note: From 21st September 2012, calls to 333 from Ufone prepaid numbers will be charged at Rs. 1.50 + tax per call however charges for speaking to Ufone customer care representative will be reduced from Re.1.00 to Rs.0.75 + tax per call.