Customer Care

Ufone Postpay at your Service...
...We believe in “Service First” as you are our valued customer.
 
Ufone Sales & Service Centers: have been set up to provide you quality services all under one roof so you can walk in to any Ufone Sales & Service Center for services like:
 
 

  Mobile Number Portability
  Connection purchase
  Bill payment
  SIM Activation
  Number blocking in case of lost or stolen SIMs
  Transfer of subscription
  Changing access levels
  Number change
  Address change
  SIM replacement
  Product / package change
  Activation of VAS
  Connection closure
  Handset & other mobile accessories
  PIN / PUK code number inquiry
  GPRS
  IR activation
  Missed Call Notification
  Call Forwarding
  Conference Call
  FNF Activation / Changes
  Post Pay Reward Redemption

 
The timings for the following Service Centers are from 9 am - 5.30 pm – RYK / Mltn / Fsb / Sialkot / Jhelum / Hyderabad / Sukker / Quetta.
All the rest at Peshawar, Rwp, Lahore, Islamabad, Gujranwala are from 9 am – 9 pm.

Ufone Call Center: is at your service 24 hours a day. You can contact the Ufone Call Center to get answers to all your queries. Some of them include:
 
 

  Bill enquiry (credit limit, expiry date etc.)
  Reporting of lost phone
  Number blocking in case of lost or stolen SIMs
  Connection status (active / inactive)
  Tariff
  Products information
  Ufone Sales & Service Center information
  Nearest dealer information
  Ufone coverage areas
  Emergency number information
  International roaming information
  Value added services information
  Missed call alerts
  Call forwarding
  Conference call
  FNF Activation / Changes
  Post Pay Reward Redemption

 
For queries, information or feedback call Ufone Call Center by dialing 333 from your Ufone Postpay or 111-333-100 from landline number.

You can also contact Ufone Call Center by fax or email
Email: customercare@ufonegsm.net
Fax: 111-333-900