How can I subscribe to the UTune service?
i) You can subscribe to the service simply
by sending “ sub” as an SMS to 666
ii) Dial 666 from your handset and browse
through the menu to activate UTunes.
much will this service cost me?
The UTunes activation fee is Rs. 0, and
its subscription daily fee is Rs. 0.67 plus
How much will each UTune cost me?
From January 27, 2010 till February 13, 2010, Each UTune download will be free of
cost. After this period, each UTune download
will cost you Rs. 5 plus tax.
How many UTunes can I buy?
You can buy up to 50 UTunes at a time.
5) As a
user how am I charged?
If you are a Postpay customer, the monthly
subscription charge of Rs. 20 will be added
to your monthly bill, if you are a Prepay
customer, a daily fee of Rs.0.67 plus tax
will be deducted from your account.
is the next step after subscription? How
will I know that I have been subscribed?
You will receive an SMS confirming your
subscription; the SMS will also have a password
with instructions to logon to www.ufone.com
. In the UTune section, simply enter your User ID (your mobile number) and
password. You can then preview/listen, buy, assign and gift tunes to your
callers. (This option will be available after January 27, 2010)
are the different options available for
setting up my UTunes service profile after
Following options are available for Setting
up / Managing the account:
1. Via SMS
Send an SMS to 666 with one of the following
commands to personalize your UTunes account:
(From January 27, 2010 till February 13, 2010, all of the above commands are charged at Rs.2.5 + tax. After the mentioned time period, the commands mentioned in the table above will be charged at Rs. 5 + tax)
|Set UTunes temporary off
|Set UTunes temporary on
|Query UTunes by ID
|Query UTunes by Name
|Query Recomanded UTunes
|Query New Utunes
|Download an UTunes
|Set a default UTunes
|Set an UTunes for specific person
|Gift a Utune
|get help about Utune
|get password through sms
|To query personal library
|to query personal settings
Dial 666 from your mobile, you will be able
to listen to the most popular UTunes in
English, Urdu and many other categories.
After listening to a preview, you will be
Buy the UTune, Gift UTune, listen to the
next Tune or go back to the main menu. If
you choose to buy a UTune, an SMS will be
sent to you to inform you about the status
of the purchase.
Note: For subscribed UTunes users the
default UTune will be “Yeh Adaa Teri Mera
8) What if
I don’t have enough credit in my account,
when the Service tries to deduct a monthly
fee from my account?
If there is not enough credit, you will
enter a thirty day grace period, during
which the system will keep trying to deduct
the amount if the system fails to renew
the subscription, the service will be
disconnected and you will lose the UTunes
in your Album
9) Is there any validity on the UTunes,
does it expire?
UTunes will not expire
is Assign UTunes to specific Number?
When you assign a UTune to a specific
number, only that number will hear that
UTune i.e. If you want 033350000000 to
hear an Islamic UTune with the UTune code
600100, you should send set<space>600100
03335000000 and send it to 666, you should
leave a space between the command, the
UTune code and the number to which the
UTune will be assigned. Users can also
assign UTunes by dialing 666 and selecting
11) Do I pay for each assign/de-assign?
The user will not be charged for assigning/de-assigning
the UTune. Only SMS/IVR charges will apply.
12) What is
You can temporarily deactivate(Stop) the
service when you do not want other people
to hear your UTunes service by sending
SMS “OFF” to 666, but
you will not be unsubscribed, you can
turn it back on by simply sending an SMS
with the command “ON”
13) If I temporarily
deactivated Ufone’s UTunes Service, will
Tunes be deleted from my album?
No your personal Tunes will not get deleted
in this case.
14) If I temporarily
deactivated the service, will I still
pay the monthly fee?
15) If I get
a message that my album is full, how can
I delete some of my short listed UTunes?
To delete a certain UTune from your album,
simply dial 666 and select manage your
personal library and delete after selecting
16) What if
Ufone’s UTunes is active, someone calls
me & I am already busy or on another
Incase of another call, caller will hear
UTunes. Incase of busy callers will hears
the normal busy Tone, Ufone UTunes will
not be heard.
17) What if
Ufone UTunes is active and someone calls
me & I am already on another call
with call waiting active?
The caller hears the call waiting recording
“The number you have dialed is busy on
Call, please wait”.
18) What if
UTunes Service is active, someone calls
me & my phone is switched off or out
The caller hears the usual out of reach
announcement not UTunes
19) Will the
UTunes Service work while outside the
country and do I pay extra charges for
Ufone’s UTunes Service will be working
when you are roaming. There will be no
extra charges for this feature while roaming
outside the country.
20) What is
UTune Gift Service?
A UTunes subscriber can gift UTunes to
another UTunes subscribers by using the
Gift Option. Thereafter, the recipient(s)
will only be required to accept and set
the gifted UTune.