| FAQs |
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| Disowned Numbers ... |
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What is 668 & how does it work?
668 is a code on which you can SMS your Computerized National Identity
Card number (13 digits without any special characters) and in return get a
response from Pakistan Telecom Authority’s database on the count of mobile
numbers active against your name at each Mobile operator’s end. The return SMS
will be in this format [Mobilink: 00, SCO: 00, Telenor: 00, Ufone:00, Warid:00,
Zong:00 Total:00 Data provided by Mobile Companies. Visit concerned Customer
Service Centre for Correction]
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What should I do if information received from 668 is incorrect?
If the information received is not correct you may visit the nearest Service Centre or Franchise centre of the respective operator for rectification of records and removal of disowned numbers against your name.
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What are the charges for sending SMS to 668?
Each SMS sent on 668 will be Free of cost.
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New connection ...
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What are the charges for Ufone’s new connection?
Charges for new connection are Rs. 100/- except special numbers. |
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Will there be any balance or free minutes in new connection?
You will get preloaded balance of Rs. 50/- along with expiry of
30 days in your prepaid SIM. |
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Ownership Change ... |
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How can I change ownership of my number?
You can change ownership of your number by visiting our Service Center or Franchise along with your active SIM and original Computerized National Identity Card. Presence of transferee is also required along with his original Computerized National Identity Card and No Objection Certificate.
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How much time will it take for ownership change?
From Franchise it will take 48 hours while from Service Center you will be entertained right away. |
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I am a prepaid customer and I want to change ownership of my number but I do not know the transferee?
You may visit our Service Center or Franchise along with your original Computerized National Identity Card and active SIM. However, ownership change will be subject to detailed verification. |
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What are the charges for ownership change?
Ownership change is free of cost. |
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